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Delivered-Courier App

Delivered-Courier App Support

Keep your delivery records
within reach.

Clear steps for creating, saving, and restoring a Delivered backup on iPhone and Android.

Download foriPhone / iOS Download forAndroid
Delivered-Courier App onlineVisit the marketing siteExplore the product overview, delivery proof features, and more about the Delivered-Courier App.

Step-by-step

Create and restore a backup

Choose the guide for your device whenever you need to keep a manual copy of Delivered data or bring a saved copy back.

iOS

iPhone / iOS

Save and restore with Files

Create a backup

  1. 1

    In Delivered, open Business → Backup History / Restore Backup → Create Backup.

  2. 2

    Choose Save to Files.

  3. 3

    In Files, create a new iCloud Drive folder named Delivered Backups.

  4. 4

    Save the backup in Delivered Backups.

Restore a backup

  1. 1

    In Delivered, choose Restore Backup.

  2. 2

    In Files, browse to iCloud Drive → Delivered Backups.

  3. 3

    Select the backup you want, then follow Delivered’s restore options.

AND

Android

Save and restore with your file picker

Create a backup

  1. 1

    In Delivered-Courier App, open Business → Backup History / Restore Backup → Create Backup.

  2. 2

    When the Android file picker opens, choose where to save the backup.

  3. 3

    Create or select a private folder named Delivered Backups. For on-device storage, use Documents → Delivered Backups.

  4. 4

    Tap Save or Complete to keep the backup in that folder.

Restore a backup

  1. 1

    In Delivered-Courier App, choose Restore Backup.

  2. 2

    In the Android file picker, open the same Delivered Backups folder—on-device storage is usually Documents → Delivered Backups.

  3. 3

    Select the backup you want, then follow Delivered-Courier App’s restore options.

Backup troubleshooting

A clear answer
for the common snags.

Try the focused checks below before creating a new backup or starting another restore.

Return to the guide
My backup is not appearing in Files.

On iPhone, after choosing Save to Files, wait for the Files sheet to open and finish by tapping Save. Then look in iCloud Drive → Delivered Backups. On Android, open the same location chosen in the Android file picker—for on-device storage, this is commonly Documents → Delivered Backups.

I cannot find or create the Delivered Backups folder.

On iPhone, open Files, choose Browse → iCloud Drive, and use the new-folder control to create Delivered Backups. On Android, use the file picker or Files app to create the folder in Documents or another private writable location. If you cannot create a folder, choose a writable location and try again.

I selected the wrong backup file.

Cancel the restore if that option is available, return to Restore Backup, and select the intended file from your Delivered Backups folder—iCloud Drive on iPhone or your chosen Android location. Use a clear file name and save date when keeping more than one copy.

Restore Backup is unavailable or the restore fails.

Return to Delivered-Courier App and reopen Business → Backup History / Restore Backup. Confirm the file is a Delivered backup and fully available in Files on iPhone or the chosen file location on Android. If the action still fails, close and reopen the app, then try again and follow each in-app option.

What happens when I restore or replace data?

A restore follows the options presented by Delivered and may replace the current data with the data in the selected backup. Read those choices carefully. Create and save a fresh manual backup first if you may need to return to your current records.

How do I keep the backup file private?

Backup files are not password-protected. Keep them in your private Delivered Backups folder, avoid sending them through shared links, messages, or email by accident, and remove copies from locations you do not control.

More Delivered help

Everyday delivery
questions, answered.

Quick help with proof of delivery, navigation, history, location, and sharing.

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How do I capture proof of delivery?

Open the delivery workflow, then choose the photo or signature action when you reach the address. Each item is added to the delivery record you are completing.

Which navigation apps can I use?

Delivered can hand off navigation to Waze, Apple Maps, or Google Maps. Choose the app that best fits your route and preferences.

Where is my delivery history stored?

Your delivery history is stored locally on your device using app storage. It stays on your iPhone or Android phone unless you choose to share something.

Why does Delivered need location access?

Location access supports geotagged delivery evidence and location-aware delivery workflows. You can manage this permission in iPhone Settings or Android Settings at any time.

Can I share a delivery photo?

Yes. When you choose the iOS share action, you decide where the photo goes. Delivered does not share it automatically.

Ready when you are

Back up deliberately.
Keep it private.

View backup steps